Privacy Policy
Last updated: March 2026
This Privacy Policy describes how Nnaya collects, uses, stores, and protects your personal information when you visit or make a purchase from https://nnaya.com. By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of the website. This policy applies to all visitors, users, and customers who interact with our website, including browsing pages, creating an account, leaving comments, or placing orders. For questions regarding this Privacy Policy, you may contact us at support@nnaya.com, info@nnaya.com, or through our contact page at https://nnaya.com/contact/. You may also review our Terms and Conditions at https://nnaya.com/terms/.
Who We Are
Nnaya operates the website located at https://nnaya.com. The website provides an online platform where customers can browse and purchase products. In order to provide our services, certain personal information must be collected and processed. This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your information.
Information We Collect
We may collect several types of information when you use our website. Personal information you provide may include your full name, email address, billing address, shipping address, phone number, order details, and account login credentials when you place an order, create an account, or contact us. This information is necessary for processing orders, delivering products, providing customer support, and maintaining your account. We may also automatically collect certain information when you visit the website, including your IP address, browser type and version, device type, pages visited, time spent on pages, referral source, and operating system. This information helps us improve the functionality, performance, and security of the website.
How We Use Your Information
The information we collect may be used to process and fulfill orders, provide customer service and support, communicate with customers regarding orders or inquiries, improve website functionality and user experience, prevent fraud and maintain security, comply with legal obligations, and manage user accounts. We only collect and use personal information when it is necessary to operate the website and provide services to customers.
Comments
When visitors leave comments on the website, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images that contain embedded location data such as EXIF GPS information. Visitors to the website may be able to download and extract location data from images available on the site.
Cookies
Our website uses cookies to improve functionality, enhance user experience, and support essential website operations. Cookies are small files stored on your device that allow websites to remember information about your visit. If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These cookies are used for convenience so that you do not need to re-enter your details when leaving another comment and may remain stored for up to one year. If you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log into your account, several cookies are set to save your login information and screen display preferences. Login cookies typically last two days while screen option cookies may last up to one year. If you select the “Remember Me” option, your login session may persist for up to two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article that was edited. It expires after one day.
Embedded Content from Other Websites
Articles or pages on this website may include embedded content such as videos, images, or articles from other websites. Embedded content from other websites behaves in the same way as if the visitor has visited the external website directly. These external websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with the embedded content, especially if you are logged into an account on those websites. We do not control the privacy practices of third-party websites and encourage users to review their privacy policies.
How We Share Your Data
We respect your privacy and do not sell or rent your personal information to third parties. However, certain information may be shared with trusted service providers when necessary to operate our website and fulfill orders. These may include payment processing providers, shipping and logistics providers, website hosting services, analytics providers, and fraud prevention services. If you request a password reset, your IP address will be included in the reset email. All third-party services used by our website are required to handle personal data securely and in accordance with applicable privacy regulations.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. If you leave a comment on the website, the comment and its metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically rather than held in a moderation queue. If you create an account on the website, the personal information you provide will be stored in your user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators may also view and edit that information when necessary for administrative or support purposes. Order information may also be retained for accounting, administrative, legal, or security reasons.
Your Rights Over Your Data
If you have an account on our website or have left comments, you may request to receive an exported file containing the personal data we hold about you, including any information you have provided. You may also request that we erase any personal data we hold about you. This does not include data that we are required to keep for administrative, legal, or security purposes. Requests regarding personal data can be submitted by contacting us through support@nnaya.com or through our contact page at https://nnaya.com/contact/.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services to help protect the website from spam or malicious activity. Data may also be processed through secure third-party services used to operate the website, including hosting services, analytics providers, and payment processors. These services process data only as necessary to perform their functions.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. These measures include secure website protocols, encryption technologies, restricted access to sensitive information, and monitoring systems designed to maintain the security of our services. While we work to protect your personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without appropriate consent, we will take steps to remove the information as soon as possible.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, operational requirements, or legal obligations. Updates will be posted on this page along with the revised date. Continued use of the website after changes are made indicates acceptance of the updated policy.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at support@nnaya.com, info@nnaya.com, or through our contact page at https://nnaya.com/contact/. You may also review our Terms and Conditions at https://nnaya.com/terms/.
